Public Information Office

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The City of Fullerton's Public Information Office is a division of the City Manager's Office. The primary function is to coordinate all external communication between the City and citizens. The Public Information Office is responsible for news releases, social media, community outreach, and general information management.

The Public Information Office works closely with the City Council, City departments, news media, the public and other government agencies to assist in building a more open and accessible city government. It is the City's official information outlet to media related inquiries.

The Police Department has a Public Information Officer that addresses police and crime related matters. You may call 714-738-6829 or visit the Fullerton Police website for further inquires.

Members of the media who have questions regarding Fire related emergency incidents should contact Emergency Preparedness Coordinator, Kristi Hofstetter Batiste at kristi.hofstetterbatiste@fullertonfire.org or by calling 714-446-1454.

Low Income Household Water Assistance Program

Post Date:06/13/2022 12:04 PM
LIHWAP900What is LIHWAP?

LIHWAP stands for the Low Income Household Water Assistance Program.

LIHWAP offers a one-time payment to help you pay your past due water or wastewater bills.

LIHWAP helps pay overdue bills which accrued during any timeframe. There is no date restriction for when the overdue amount occurred.
How Do I Apply?
Households can apply for LIHWAP assistance through a local LIHWAP service provider. Eligibility for LIHWAP services can vary depending on income, water system participation, place of residence, and other factors. Households whose utility payments are included in their rent may also be eligible for LIHWAP. Contact your local LIHWAP service provider to learn more about how to apply by visiting https://csd.ca.gov/waterbill.
What Can I Qualify For?

LIHWAP provides one-time payments to low-income households that are eligible for assistance. The size of a benefit can vary depending on the past due balance of the household’s residential water and wastewater bills. In addition, program participation is limited to households receiving services from water and wastewater providers enrolled in LIHWAP to receive the payment of assistance benefits. Households that qualify for LIHWAP could reduce their water or wastewater charges, or both if their bills include both services, by up to $2,000.

If you are struggling to afford your water or wastewater bills, please visit csd.ca.gov/waterbill to see if you qualify for payment assistance through LIHWAP and to find the local service provider near you to apply.

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